SiNDICATE Membership Terms and Conditions
For SiNDICATE Premium and Reserve members. Please read these guidelines before collecting your spirits or booking your included experiences. Your purchase confirmation identifies your membership tier and active membership dates.
1 Definitions (Quick Reference)
Member: The individual who purchased (or was gifted) the SiNDICATE membership and is registered in our system.
Reserve: The SiNDICATE – Reserve tier.
Premium: The SiNDICATE – Premium tier.
Spirit Selection: A member’s choice-based spirit(s) and the curated surprise spirit.
Surprise Spirit: A curated bottle selected by Spirit in Niagara that may vary by season, release, or availability.
Experience: Any tasting, cocktail flight, tour, workshop, or event access included in the membership.
Redemption: Using one membership benefit (a bottle, experience, or gift item).
Activation Date: The start date recorded for your membership in your purchase confirmation.
2 Membership tiers and inclusions
Both tiers include three spirits: two bottles chosen from Vodka, Gin or Canadian Whisky, plus one curated Surprise Spirit.
SiNDICATE Premium costs $299 plus applicable tax. Delivery charges are excluded and apply separately. Premium includes a spirit tasting for the member and one guest; a cocktail flight for the member and one guest; a SiNDICATE T-shirt and socks or wearable; a gift basket; and a $20 gift card.
SiNDICATE Reserve costs $399 plus applicable tax. Delivery charges are excluded and apply separately. Reserve includes a cocktail flight for the member and one guest; a spirit tasting and distillery tour for the member and one guest; a cocktail workshop for the member and one guest; and a cocktail kit.
Merchandise and surprise items may vary with availability. Overall value and quality will be maintained.
3 Eligibility & Responsible Enjoyment
• Members must meet all legal age requirements to purchase and redeem alcohol-related benefits.
• Valid photo ID may be required at pickup and/or at experiences.
• Spirit in Niagara follows all provincial regulations for alcohol service and sale.
• We reserve the right to refuse service in accordance with responsible service standards.
4 Purchase, Registration & Activation
• Membership must be registered to a single member name, email, and phone number.
• If purchased as a gift, the recipient must be registered in our system before benefits can be redeemed.
• Membership benefits begin on the Activation Date.
• Membership is non-transferable and non-refundable once activated.
5 Member Verification & Tracking
• Membership may be tracked by email/phone number in our POS/CRM (or by membership card if issued).
• Please keep your contact information up to date.
• Staff may ask for verification at redemption to protect member benefits.
6 Spirit Selection Guidelines (Choice + Surprise)
Choice-based spirits:
• Members receive two (2) spirits chosen from the approved selection list (Vodka / Gin / Canadian Whisky).
• Selection is subject to availability at the time of redemption.
• If a chosen spirit is temporarily unavailable, members may choose another available option or wait for restock.
Surprise spirit:
• The Surprise Spirit is selected by Spirit in Niagara.
• Surprise spirits may include seasonal bottlings, limited releases, or curated favourites.
• Surprise spirits are not exchangeable, except in cases where substitution is required due to availability.
7 Scheduling, Redemption & Expiry
• All benefits must be redeemed during the active membership term.
• Experiences require advance booking.
• Unused benefits expire at the end of the membership period and do not carry forward.
• Spirit in Niagara may offer reasonable alternatives if operational changes occur.
8 Spirit Tastings & Cocktail Flights
• Included experiences are for the member unless otherwise stated.
• Bookings are subject to availability and operating hours.
• One additional guest for any experience is complimentary.
9 Distillery tour if included in your membership
• Tour inclusion applies only if listed in your membership at the time of purchase.
• Tours require advance booking and schedules may vary by season.
• If tours are temporarily unavailable, we will provide rescheduling or an equivalent alternative.
10 Cocktail workshop if included in your membership
• Workshops require advance booking.
• Workshops are typically hosted on Fridays (schedule subject to change).
• Minimum attendance requirements may apply.
• If minimum attendance is not met, we will offer rescheduling or placement into another session.
• The included workshop covers the member and one additional guest unless otherwise stated at purchase.
11 Merchandise, Gifts & Surprise Items
• Merchandise and gifts are curated and may vary by availability.
• Where the program references categories (t-shirt, socks/wearable, gift basket, bar accessory), exact items may change.
• Apparel sizing is subject to stock; alternatives may be offered.
• Merchandise is final sale and not redeemable for cash.
12 Gift Card / Experience Credit (If Included)
• Any included gift card or experience credit is redeemable only at Spirit in Niagara.
• Credits cannot be exchanged for cash and cannot be combined with other promotions unless stated.
• Credits must be used within the membership term unless stated otherwise.
13 Substitutions & Availability
• Substitutions may be made due to inventory, seasonal changes, or operational constraints.
• Substitutions will be of equal or greater value.
• We will preserve the premium and curated intent of the program.
14 Delivery & Pickup (If Offered)
• Delivery charges are not included in membership prices and apply separately. Delivery, where offered, is subject to legal shipping regulations.
• Members must provide accurate shipping information.
• Spirit in Niagara is not responsible for delays caused by third‑party couriers.
• Some benefits must be redeemed in person.
15 Cancellations, No‑Shows & Rescheduling
• If you need to reschedule an experience, please provide as much notice as possible.
• No‑shows may result in the experience being considered redeemed.
• At our discretion, one reschedule may be allowed for unexpected circumstances.
16 Member Conduct
• Members and guests must be respectful to staff and other guests.
• We reserve the right to refuse service or revoke benefits for misconduct.
17 Communication & Privacy
• Members agree to receive essential program communications (booking confirmations, updates).
• Marketing communications (if applicable) can be opted out of.
• Member information is used to manage benefits and is not sold to third parties.
18 Legal & Regulatory Disclaimers
• All benefits are subject to provincial alcohol regulations and responsible service requirements.
• Spirit in Niagara may amend program details with reasonable notice.
• Participation in the SiNDICATE program constitutes acceptance of these guidelines.